FAQ

1. What is Quma Al-Rawaa?

We are a family business located in Saudi Arabia, Riyadh city. Check out our Instagram account!

2. How can I track my order?

Once you order is shipped, you will receive a tracking number.

3. Do you ship internationally?

We do ship internationally. Please note that delivery may take 10-20 working days and tracking won't once the package leaves SA.

4. Who do I contact for further information?

Please use our Contact Us page if you have any question or concerns or just shoot us an email at help@qumaalrawaa.com

5. How long will it take to receive my order?

We do our best to process all orders the same business day and ship them the same day or the following morning. Typically it takes 3-10 working days to receive your order within the Saudi Arabia. International orders typically take 10-20 working days but we cannot guarantee delivery within that timeframe as it is out of our control.